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About Us

We are a small friendly medical practice that provides a close personalised service. Our focus is on long-term trusting relationships with patients, as we believe this is how quality healthcare is best delivered. We believe in a good flow of reliable information and access to resources, and this site is provided with that in mind to improve your health care. We trust that people can turn to us for sympathy, care and attention for most of their medical needs.

We welcome new patients to enrol. Please email reception@ponsonbymedical.co.nz to request enrolment forms.


The clinic is open for bookings; if you are a registered patient you can book online using the new patient portal via this link  Please let us know if you need assistance.

Please phone and book any vaccines with our experienced practice nurse.


COVID/Respiratory infection advice

  • If you have cold or flu like symptoms please phone or email the surgery for advice before making an appointment or coming into the clinic. We will advise on the correct course of action and/or investigation, to help protect other patients.
  • For any emergency (e.g. chest pain, collapse, breathing trouble, bleeding etc), Phone 111.

After hours

  • For medical emergencies please call 111
  • The closest after hours urgent clinic to this practice is: White Cross Accident & Urgent Medical-Ascot, Green Lane East, Remuera, Auckland (09) 520 9555 (24hrs)

Please note the below regarding test results:

  • Patients will only be notified of abnormal and clinically significant test results.
  • Normal results are reviewed, signed off and filed in patient notes.
  • Patients can access their test results via Health365 portal. (Patients need to request their own login to get access)
  • However, recent abnormal results will not appear until you have been notified.
  • Patients are advised to look out for their test results too.

Thank you!

This General Practice is listed on HealthPoint here


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Opening Hours

  • Monday: 8.00am - 5.30pm
  • Tuesday: 8.00am - 5.30pm
  • Wednesday: 8.00am - 5.30pm
  • Thursday: 8.00am - 5.30 pm (later by prior arrangement)
  • Friday: 8.00am - 5.30pm
  • Saturday: CLOSED -
  • Sunday: CLOSED -
  • Public Holidays: CLOSED -


  • Medical Emergencies dial 111

Closest 24 hour urgent care clinic to this practice

  • White Cross Accident & Urgent Medical-Ascot
  • Green Lane East, Remuera, Auckland
  • (09) 520 9555, 24 hours